Chati.ai

Chati.ai

Type	Private
Industry	Software Company
Key people	Jitendra Samal
Website	Chati.ai

Chati.ai

Chati.ai is a software company specializing in providing chat automation tools for direct-to-consumer (D2C) brands. It offers a range of products and solutions designed to enhance customer interactions and optimize marketing efforts. Chati.ai is a product of Crunchy Media, co-founded by Jitendra Samal and Satya Prakash Swain.

History

Chati.ai was founded by Jitendra Samal and Satya Prakash Swain as part of Crunchy Media's initiative to provide innovative chat automation solutions for businesses. The company was established with the goal of streamlining customer interactions and improving marketing strategies through the use of advanced technologies.

Products

WhatsApp API Chati.ai provides businesses with an API that seamlessly integrates WhatsApp into their marketing and customer support operations. This integration enables brands to leverage the popularity and convenience of WhatsApp as a communication channel for engaging with their customers.

Chatbot Solution Chati.ai offers a sophisticated chatbot solution that harnesses the power of artificial intelligence (AI) and machine learning (ML) algorithms. The chatbot automates conversations, streamlines customer interactions, and delivers instant support, thereby reducing response times and enhancing overall customer experiences.

Social Media Management To assist businesses in managing their social media platforms effectively, Chati.ai provides a comprehensive suite of tools and features. With this platform, brands can schedule and publish posts, engage with their audience, analyze social media performance, and optimize their social media marketing strategies.

Instagram Bot Chati.ai's dedicated Instagram Bot empowers brands to automate interactions on the popular social media platform. The automation features include auto-liking, auto-commenting, and auto-following, allowing businesses to efficiently grow their Instagram presence and engage with their followers.

Messenger Bot Chati.ai's Messenger Bot enables businesses to automate conversations on various messaging platforms, including Facebook Messenger. The bot employs personalized responses, handles frequently asked questions, and guides customers through conversations in a conversational manner, enhancing customer support and engagement.

Chatbot Chati.ai's versatile chatbot can be seamlessly integrated into multiple communication channels such as websites, mobile apps, and messaging platforms. Powered by AI and ML algorithms, the chatbot provides automated and interactive responses to user queries, ensuring efficient customer support and engagement.

Shared Inbox Solution Chati.ai offers a shared inbox solution that centralizes customer communications from various channels, including emails, social media, and messaging platforms. This comprehensive solution enables businesses to manage and respond to customer inquiries efficiently from a single interface.