Trek N Tread
Contents
About Us
Trekntread is a leading e-commerce footwear platform in Bangladesh, offering a wide range of quality & good online shoes for wholesale and retail customers. We are committed to providing our customers with the best possible shoe shopping experience, with a wide selection of products, competitive prices, and fast and reliable shipping. Our vision is to establish ourselves as the largest footwear eCommerce platform focused on wholesale and retail marketplace.
Our Mission
At Trek N Tread we value the inner adventure that we all possess and the joy and thrill that comes with it.
Our Vision
Building Bangladesh's Largest Footwear Ecommerce merchant Platform. They're committed to Structuring The Fragmented and disorganized footwear industry in Bangladesh. Additionally, wants to ensure nationwide access to everyone. They've identified problems in footwear marketplace like
Services
Footwear Ecommerce Platform
Our footwear ecommerce platform offers an extensive range of stylish and comfortable footwear for every occasion. Please browse our curated collection of shoes, sneakers, converse, and more from top brands with various offers, all available at your fingertips.
With secure payment options and swift delivery, finding the perfect pair of footwear has never been easier. Whether you're looking for casual everyday shoes or elegant footwear for special events, our platform provides a seamless shopping experience. Elevate your style with our footwear ecommerce platform today.
- Online shoes for men
- Online shoes for women
- Online shoes for kids
Shoes Online Shopping
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Customer Service
- Money back guarantee
- Shipping and Returns
- Terms and conditions
- Privacy Policy
- Resell
Shoes Online Shopping in Bangladesh
Return
Product returns are only allowed when the delivery man is present in premises. Customers should check the product in front of the delivery man. If the customer needs to return the product, he/she should return through the delivery man paying the delivery charge, given the delivery charge (143 Taka for Out of Dhaka & Dhaka Sub Area) and 69 Taka for Inside DHaka) is still pending. There is no return once the delivery man leaves the premises.
Exchange
The customer can ask for an exchange in case there are any issues with the product, may they be due to reasons created from the company end or consumer end. Exchange requests must be made within 7 days of purchase of the product.
Product exchange will be allowed in case:
- The product is yet to be used and is fresh
- The product quality remains same as it was delivered or unused or as new
For exchange, delivery charge will be applicable if-
- The issue is related to consumers (Wrong order placement, Wrong size or color communicated, wrong model ordered, wrong quality grade ordered)
The company will bear the cost of delivery charge and send for exchange-
- If the problem of the product (spot, wrong, defect, damaged, incomplete) is found from company side
- If the size of a product does not match with the one that was ordered
In case of exchange, the consumer will have to pay the balance amount in case the exchange product price is higher than the price already paid for the initially purchased product. In case the initial product price payment is due, the consumer will have to ensure payment during the corrected product delivery.
Refund
Once the order is placed, and is already paid, it is non-refundable unless the delivery could not be made due to reasons at the company end such as not being able to supply due to product shortage and unavailability of the ordered item. In case the payment is made and the consumer is willing for a refund, s/he can get exchange of product given the product is at right quality in line with Return & Exchange policy of the company.
Customer Support
We have a dedicated customer service team in order to ensure customer satisfaction. If there is any complaint / observation / advice on the size / color / grade, please get in touch with us on What's App immediately after receiving the product- WhatsApp Number: +8801897607639 Our customer service is always ready to serve your interest.
