Call2customers
call2customers - call centers in India[1]
We are an IT enterprise that embarked on its journey into the call center outsourcing industry the year 2011. Since there has been no looking back. In a short span of time Call2Customer an outsourced call center in India[2], has expanded its horizons globally providing services, as a call center company in numerous parts of the world in different countries, Our clients from the USA, Canada, the United Kingdom, Spain, and Hong Kong.
We are based in the national capital region of Delhi, India.
Contents
April, 2011
Founder of Call2Customer started the consultancy service for USA companies to grow their businesses via support of call centers telemarketing and back office services delivery from India.
February, 2012
Formed Call2Customer
The founder named Call2Customer as his consultancy service and started the development of their company present for the market.
2014
Setup Delivery Center
Call2Customer set their own inbound calls answering and outbound calling delivery center and bagged known businesses for:
- Tier 1 phone customer support to USA hospital.
- Medical professionals' data search/mine and data management support for world education continuing organization.
- USA IT Company to business customers for their SAS and LMS.
- UK Telecom company for telephone database cleansing service around the world businesses and delivered short-term projects of B2B and B2C telemarketing lead generation and appointment setting for USA, Canada, and UK businesses.
2015
Stronger Presence For New Business
Call2Customer set their presence stronger for new business by launching a new corporate Call2Customers Call Center website www.call2customers.com and setting up backup facilities like a fiber internet line with a BGP firewall server, Electricity backup as online UPS, two operating centers within a radius of 5 kami. and signup with 2 businesses:
- UK legal company to support them for new customers accruing and set up their business development team for data resourcing, data nurturing, telephone, and email to acquire new business for legal services.
- USA NGO company and are helping them to raise funds through Avatar Technology dialing system their caused.
2016
Cloud Facility
Call2Customers Call Center set up a delivery center with 120 seats and implemented trends technology to keep all working facilities in the cloud. And sign up with Russian businesses to take care of their telephone order-taking service.
2017
6 years Successful Celebration
In celebration of the successful 6 years in business, Call2Customers introduced it new line of business by the name of Vintage IT India to take care IT and Digital Marketing needs of the business.
2018-2019
ISO 9001:2015 Certified
Call2Customers keep their existing clients happy with them by awarding every department employee for longer-term employment and keeps employers' faith in them. Sign up for Sweden manufacturing business for data obtaining requirements through internet data search and telephone. Call2Customers got ISO 9001:2015 certified.
2020
Remarkable Years Journey Ahead
We signed known fortune businesses at the start as:
- 24/7 travel assistance help desk service to a global presence multinational company.
- Travel management support to UK Fortune hotel booking company.
- Set up missed call automated telephone assistance support to India's known campaigning company.
Call2Customers' journey is to continue to make remarkable years ahead for them and keep their existing clients and employees as assets with them.
Our Services
Call Centers Services
- Inbound call center services
- Outbound call center services
BPO Services
Call2customers an outsourced call center for BPO services enables your business to achieve process efficiencies and accelerated growth. We have domain expertise with a prime focus on industry verticals for business process outsourcing services. You can get a dedicated and well-trained BPO team working on your operations 24/7 hours with multilingual support. You can gain a competitive advantage through high-quality work with fewer errors, a fast turnaround, and greater productivity.
KPO Services
KPO Services is the process of outsourcing knowledge-intensive activities that demand advanced information search, analytical, interpretation, and technical skills as well as some judgment and decision-making. The KPO services depend on information-driven which requires a huge potential and knowledge for data-driven activities and encompasses the process of gathering, managing, analyzing, and delivering objective insights into businesses.
Call2cCustomers, a KPO company in India has experience delivering KPO services since 2011 to many vertical industries.
White Label Services
If you want to connect with innovative and creative thinkers who can add value to your customers' business behind the scenes, Call2Customers Call Centers White Label Partner Program is the solution. We can work for you behind the scenes. Your customers hire you to provide services and pay you for the services, we will work on your behalf. You can outsource us to get personalized and reasonably priced services.
