Wiser Wellness

Formation	2022
Founder	Brittany and Brandan
Founded at	US
Type	Profit
Legal status	Active
Region served	Worldwide
Official language	English
Website	wiserwellness

Wiser Wellness

Who we are

What is Wiser Wellness: •A telemedicine platform for alternative and integrative health and wellness.

What do we do: •We provide simple access to treatments that have been overlooked by conventional medicine or are not readily available through traditional medical practitioners. •We offer judgement free services and make the complication of these processes, simple.

How do we do it: • We use technology to increase access for people to connect with world class practitioners that they normally wouldn’t have access too, right from their home, at prices almost anyone can afford.

'Who do we serve: •We only help those that are willing to help themselves.

Where do we do it: •We focus on areas where we can make a significant contribution – underserved, rural, and remote areas.

What is our slogan: •Wiser Wellnes, a wiser way to wellness •A wiser way to wellness •A wise choice •Choose wisely. •Make the wise choice. •We’ed be nothing without dope people like you. •Make the wise choice, choose wiser wellness. •For dopepeople •Excellence is our standard, and exceeding expectations is our norm.

About Us

Mission:

“We make a difference in the world of health and wellness.” We're on a mission to disrupt the status quo and democratize healthcare by putting the power of health, healing, and well-being back in the hands of the people, and by virtually connecting them with world-class doctors and professionals from the comfort of their own home.

Vision:

“Easy access to world-class doctors anytime, from anywhere.” We will attract, develop, and retain the most talented interdisciplinary team ever assembled in the healthcare industry, and create the most trusted and recognized integrative health and wellness platform that sets a new standard for how people access doctors.

Synopsis of Wiser Wellness

At Wiser Wellness, we have no respect for mediocrity. We’re a team of fearless innovators who push the boundaries of what’s possible to one day revolutionize the telemedicine industry.

We believe that personalized care and technology should never be mutually exclusive. Our obsession with innovation drives us to relentlessly research and develop new solutions and technologies that open doors to the underserved. Our network of doctors provides expert care right from home, atprices almost anyone can afford.

Our Manifesto

Wiser Wellness isn’t just another telemedicine company, it’s a platform that seeks to revolutionizing the world of alternative and integrative health and wellness. At our core, we are a team of diverse and fearless innovators who are disrupting the status quo and democratizing healthcare. Our mission is to put the power of health, healing, and well-being back in the hands of the people.

We believe that personalized care and technology should work together seamlessly to provide our patients with the best possible alternative and integrative health and wellness care, right from the comfort of their own homes. Our team is passionate about helping people takecontrol of their health and well-being, and we are dedicated to making that process simple.

We know that quick, affordable, and easily accessible care can make a real difference in people's lives. That's why we are committed to our vision of providing exceptional personalized care and access to world-class doctors, anytime, anywhere, and at a price that anyone can afford. We believe that everyone deserves access to exceptional medical services, regardless of location, and we won't stop until our vision becomes a reality.

Our platform is not for everybody - we only help those who are willing to help themselves. We believe in empowering our patients to take charge of their health and wellness, equipping them with the tools, resources, and expertise they need to live their best lives. We are not just a telemedicine company - we are a movement that is changing the way doctors and patients connect.

Wiser Wellness, we don't settle for the traditional mediocrity - we demand excellence in everything we do. Together, we can create a world where health and wellness care is accessible, affordable, and truly personalized to meet the needs of everyone.

Virtues and Values

At Wiser Wellness, we believe in the POWER of our Virtues and Values, and they drive us to create a culture that empowers and inspires everyone to achieve greatness. We are committed to living these Virtues and Values every day, and we hold ourselves to the highest standards of quality and performance.

Our Virtues and Values are POWERFUL, and they begin with Passion. We are passionate about what we do, and we believe that our work should make a positive impact on the world. Ownership is the foundation of our success, and we hold ourselves accountable for our actions, and our inactions. We have a Winning mindset that drives us to achieve our goals and inspires us to take on new challenges with a positive attitude.

We believe in Excellence, and we are always striving to improve and to reach for the highest standards of quality and performance. We believe we have a Responsibility, duty, and obligation to make a positive impact on people’s lives and make the world a better place. We believe in Flexibility, and we are adaptable and resilient in the face of changing circumstances and challenges. We work together in Unity, supporting and uplifting one another to achieve greatness, all the time knowing success for one doesn’t not preclude success for another. And we are constantly Learning, sharping our skills and knowledge, and sharing our expertise to help others grow and succeed.

We believe that by living these Virtues and Values every day, we can build something that not only achieves great things, but also serves as a force for good in the world. We are committed to changing the telemedicine industry, and creating a platform that is truly POWERFUL.

P - Passion:We are passionate about our work and our vision, and we strive to inspire that passion in others.

O - Ownership:We are all owners, and we behave like it. We hold ourselves accountable for our actions and our inactions, and we do what we say we are going to do, when we say we will do it.

W - Winning: We have a winning mindset and believe that a team’s collective success is more important than any individual achievements.

E - Excellence:We pursue excellence in all that we do, striving for the highest standards of quality and performance.

R - Responsibility:We have the responsibility, duty, and obligation to deliver results and hold ourselves accountable even if nobody is watching.

F - Flexibility:We are flexible and adaptable, willing, and able to respond quickly to any circumstance.

U - Unity:We are united in our understanding that each member of the team is vital to our continued success.

L - Learning:We value learning and personal growth, and continually developing our skills ensures we remain the leaders and innovators of our industry.

Our Priorities – 5P’s

Our 5P’s form the foundation of our mission to make a difference in the world of health and wellness. Patients, Practitioners, Partnerships, Platform, and Profits are all critical components of Wiser Wellness’s unique approach, and what separates us from all the rest.

Patients - Our patients are at the heart of what we do. They inspire us to innovate, to seek new solutions that make complex processes simple, and to provide services that exceeds expectations.

Practitioners - Our practitioners are the experts who bring their knowledge, experience, and passion to bear on every patient's needs. They empower patients to take health into their own hands, giving them the tools and expertise they need to live their best life.

Partnership- Our partnerships are the driving force behind our growth and success. By working with other businesses and amazing people who share our values, we create a network of support and collaboration that enables everyone to achieve their goals.

Platform - Our platform, Wiser Wellness, is the embodiment of our Virtues and Values and the vehicle for our vision. It is through our platform that we can connect with our patients, practitioners, and partners, and share our message of better health and wellness now and for generations to come.

Profit -Finally, profit is one of the many metrics we use to measure our performance and to further fund our cause. We believe that financial success is essential for our long-term growth and ability to make a positive impact.

Together, our 5P’s represent our commitment to excellence, innovation, and compassion. "They drive us forward, inspire us to do more, and empower us to make a difference in the world."

Wiser Wellness Origen Story

In the heart of the Treasure State, amidst the soaring peaks of the Rockies and the picturesque river valleys, a story of resilience, innovation, and family legacy began to unfurl. Wiser Wellness, now a beacon of modern healthcare in Bozeman, Montana, traces its origins to humble beginnings, evolving through the vision and tenacity of a family determined to make a difference.

The journey commenced in 2009 with Lee Wiser, an entrepreneur with a simple yet profound mission: to provide medical recommendations for medical marijuana under the banner of Green Card Exams. Nestled in the scenic mountain town of Bozeman, the business was more than a practice; it was a sanctuary for those seeking relief and compassion.

As word of the sanctuary's impact spread, the demand for its services burgeoned, prompting Lee to recruit another doctor and, in 2015, rebrand the business as Tree of Life. The name reflected not only the healing nature of their services but also the growing community of patients and caregivers whose lives were entwined with the company's mission.

In 2017, with business flourishing like Montana's wild huckleberries, the need for expansion became evident. More doctors and support staff joined, leading to the birth of Three Wise Docs. The enterprise thrived, but as the relentless tide of Parkinson’s disease began to challenge Lee, and the world buckled under a global pandemic, the future of the practice he had so lovingly built hung in the balance.

Enter Brittany Wiser (Lyons) and Brandan Lyons, a duo whose names would soon become synonymous with the revival and revolution of Lee’s legacy. Brittany, Lee's daughter, infused the business with her acumen as an attorney and her grace as former Miss Montana and Miss Montana USA. Brandan, her partner in life and ambition, brought his expertise in health, safety, security, and risk management to the table. Together, they envisioned a new chapter for the business, one that would transcend the challenges of the pandemic and Lee’s impending retirement.

On January 1st, 2022, Wiser Wellness, LLC was born. Under the aegis of Brittany and Brandan, the company transformed, adopting a telemedicine model that wasn’t just a nod to modernity but a leap into the future of healthcare. The transition to a HIPAA-compliant telemedicine system meant that the physical constraints of the past were shattered. No longer were appointments shackled to specific days and times; the new model was a paradigm of flexibility and accessibility.

A soft launch in September 2021 served as a proving ground for the systems put in place. They were rigorous yet elegant solutions that upheld the integrity and intimacy of patient-doctor interactions while embracing the vast potential of technology. The original Three Wise Docs passed on the torch, ensuring that the transition was as seamless as it was heartfelt.

By March 1st, 2022, Wiser Wellness was fully operational, offering same-day appointments and fully embracing the telemedicine model. The team expanded, drawing in expert doctors from large metropolitan areas with specialized knowledge in medical cannabis, thus diversifying their expertise and extending their reach.

March of 2023 marked another milestone: expansion into Arizona, Nevada, and Oklahoma—states that aligned with the company's mission to serve rural, remote, and underserved areas. Wiser Wellness was not just growing; it was flourishing, its roots nourished by the dedication to community care and the vision of its leaders.

The origin story of Wiser Wellness is more than a business chronicle; it’s a testament to a family’s unwavering commitment to health and humanity. It is one of hope, a reminder that with courage and unity, we can weather any storm and emerge not just unscathed but stronger, wiser, and with a wellness that endures.

Company Tone

Understanding the Tone of Wiser Wellness: A Guide for Contractors and Freelancers

Introduction

As you embark on your creative journey to help us shape and amplify the Wiser Wellness brand, it's crucial to internalize the essence of our unique tone. This document serves as a guide, accompanying your work package, to ensure that you grasp and consistently apply the distinctive language and thematic resonance which our brand is built upon.

The Core Tenets of Our Tone

At Wiser Wellness, we've developed a rich tapestry of language that serves as the foundation for our communications. The following are the key components that our tone embodies:

Revolutionary Ambition

Our language is suffused with a driving ambition to break free from the status quo. We are unwavering in our commitment to disrupt traditional healthcare paradigms, employing sophisticated technology to democratize access to world-class medical providers and leading-edge services.

Patient-Centered Excellence

The well-being of our patients takes center stage in our narrative. Excellence is not just a buzzword; it's a non-negotiable standard that informs all we do. Our services are framed to offer not just top-tier care but also a transformative patient experience.

Audacious Optimism

Our tone radiates a kind of audacious optimism that defies mediocrity. This serves both as a brand mission and a clarion call to prospective patients and partners. Our language aims to evoke a feeling of empowerment and excitement for the future.

Empowerment and Inclusion

In line with our focus on community upliftment—especially in underserved, rural, and remote areas—our tone carries an unmistakable humanitarian dimension. Both patients and healthcare providers should find their ambitions reflected in our language. Financial Accessibility

Accessibility isn't merely physical; it's also financial. Therefore, our tone must consistently emphasize that our services are "at a price almost anyone can afford," affirming our commitment to inclusion.

Practical Guidelines for Implementing Our Tone

When drafting copy or developing content, keep the following guidelines in mind to ensure cohesiveness:

1.Be Bold but Thoughtful: While our language is robust and ambitious, it should never cross the line into arrogance or presumption.
2.Engage and Invigorate: The content should engage the reader, invoking a sense of excitement and possibility without being overly extravagant.
3.Maintain a Human Touch: Even as we talk about sophisticated technology and world-class services, our language should always be rooted in the human element of healthcare.
4.Be Unambiguous: Our commitment to accessibility means that while our language may be sophisticated, it should also be easy to understand.
5.Align with Core Themes: Always check whether the content aligns with the themes of revolutionary ambition, patient-centered excellence, audacious optimism, empowerment and inclusion, and financial accessibility.

6. Revise and Refine: Consistency is key. Each piece of content should feel like a part of a larger narrative, fitting seamlessly with the established tone and themes.

Conclusion

Understanding and implementing Wiser Wellness' tone is pivotal for any contractor or freelancer contributing to our branding initiatives. We encourage you to consider this guide not as a set of constraints, but as a roadmap to creating work that magnifies the transformative spirit of Wiser Wellness.

Textual Content

The textual content about Wiser Wellness radiates a strong ethos of revolutionary ambition, patient-centered care, and excellence as a non-negotiable standard. Unwavering in its commitment to disrupt traditional healthcare paradigms, Wiser Wellness utilizes sophisticated technology to democratize access to world-class medical providers and leading-edge services.

Our company tone brims with a kind of audacious optimism, a defiance of mediocrity that serves as both a brand mission and a clarion call to prospective patients and partners. Our narratives are anchored in the empowerment of individuals—both patients and healthcare providers. Wiser Wellness, as articulated, is not merely a service provider but a transformative movement, boldly stating it exists for those "willing to help themselves."

Our focus is, and shall remain community upliftment, particularly in underserved, rural, and remote areas, affirming a humanitarian dimension to the company’s objectives. Financial accessibility is another cornerstone; the services are framed as not just elite but inclusively available “at a price almost anyone can afford.”

Patient Testimonials

Testimonials for Wiser Wellness

1.Tami Washburn: "Wiser Wellness has become my go-to for yearly exams, thanks to their undeniable professionalism and kindness. I look forward to my visits year after year!"

2.PepuchoLengualarga: "Having experienced healthcare across the town, I can confidently say Wiser Wellness tops the list. The staff is not just knowledgeable but also highly informative, and Dr. Shapiro is a master in his field."

3.Emily Dahlman: "Efficiency and convenience are paramount for me, and Dr. Jassey delivered both, making Wiser Wellness my number one recommendation. I was able to book an appointment just a day after learning about their services!"

4.AC Gintz: "Wiser Wellness has been a game-changer in my life, particularly in managing my epilepsy. Their nuanced understanding of terpenes and cannabinoids has provided me relief that traditional medicines could not. I'd recommend them to anyone considering medical cannabis for chronic conditions."

5.Robert Hunter: "The evaluation was incredibly thorough, leaving no stone unturned. I came away satisfied and confident in the services provided."

6.H R:''''Bold text' "If trust and education are your benchmarks for healthcare providers, look no further than Wiser Wellness. Their team is both knowledgeable and reliable."

7.Lukeus Gallegos: "You'll find more than medical advice at Wiser Wellness; you'll find professionals with good hearts."

8.Ryan Chrys: "Authenticity, kindness, and efficiency—all in one place! Wiser Wellness has made a lasting impression on me."

9.K_Renee Franklin: "Wiser Wellness goes beyond the call of duty, with a staff that could only be described as super heroes of wellness. The world would indeed be better with more services like theirs."

10.Tim Morgan: "Friendly, helpful, and incredibly efficient—Wiser Wellness truly delivers on all fronts."

11.Julianne Casablancas: "From start to finish, the team at Wiser Wellness guided me through every step of acquiring my Montana Medical Card. They are indeed the 'Good Hands' people!"

12.Sue Angle: "Professionalism that goes the extra mile to ensure customer satisfaction—that's Wiser Wellness for you."

13.Ben Makowski: "In just one visit to Wiser Wellness, I gained more insight into medical cannabis than years of visiting dispensaries. Their dedication to patient education is truly commendable."

14.Wayne Irby: "The team at Wiser Wellness strikes the perfect balance between professionalism and an easy-going approach, making them my top recommendation."

15.Angie Born: "Who knew healthcare could be as easy as a phone call? Wiser Wellness did! A superbly streamlined experience."

16.LYNETTE SPANG: "I can't believe I waited this long to take advantage of Wiser Wellness's fast and easy services."

17.Taylor Snackenberg: "Wiser Wellness stood out for me because of their prompt, focused service, and the personal touch in asking about my preferred terpenes and strains."

18.Taylor: "My experience with Wiser Wellness was remarkably personalized, guiding me through the maze of terpenes and strains with the expertise only a seasoned doctor could provide. I can't stress enough how much I appreciate their bespoke healthcare approach. Count on me as a loyal patient in 2024!"

19.Jeff Feldman: "The team at Wiser Wellness is simply top-notch. My needs were addressed in a same-day turnaround, exemplifying efficiency without sacrificing a human touch. Kudos to the staff for their undeniable commitment to patient care!"

20.Travis Herron: "Navigating telemedicine with Wiser Wellness was a breeze—smooth, swift, and not harsh at all. The practice truly stands as the pit crew of telemedicine. I can’t wait to continue this journey in 2024."

21.Kimberly Clawson: "Excellence and impeccable manners are the hallmarks of Wiser Wellness. I unequivocally recommend their services to anyone in need of healthcare that goes above and beyond the norm."

22.Matthew Bunn: "The convenience offered by Wiser Wellness is extraordinary. I hardly had to lift a finger; they managed all the paperwork while I simply supplied the necessary information. Truly a stress-free experience!"

23.Kris Spillman: "My same-day appointment for card renewal was quick yet thorough. Dr. Jassey’s comprehensive knowledge of terpenes was a particular highlight. I’m not considering any other service for my future renewals."

24.Jamie S.:''''Bold text' "I can summarize my Wiser Wellness experience in two words: best and fastest. Their efficiency and kindness have earned them my highest recommendation."

25.Becky Craddock: "Punctuality and speed define my wonderful experience with Wiser Wellness. If you’re like me, prone to making errors, trust them to handle everything flawlessly on your behalf."

26.Sherry Clark: "Customer service is where Wiser Wellness truly shines. They have been consistently accommodating and friendly, making every interaction a pleasant experience."

27.Daniel Durnam: "The attention to detail at Wiser Wellness is outstanding. Not only did they guide me through every step, but they also provided solutions tailored specifically to my medical needs."

28.Renee Thoms: "In the realm of telemedicine, Wiser Wellness is a true trailblazer. My telemedical appointment was not only affordable at $129 but also incredibly efficient. They even offer further assistance for state applications!"

29.Greg Laroche: "Professionalism and updated information were the cornerstones of my consultation. The doctor took the time to understand my medical issues and offered valuable insights."

30.Tracy Barrett: "The entire process from start to finish was streamlined and took only about a week. The efficiency with which Wiser Wellness operates is commendable."

31.Kaitlyn Taylor: "Wiser Wellness made the renewal process easier than I ever imagined. This was undoubtedly the best and most positive experience I’ve had in the realm of medical care."

32.Darlene Hart: "Telemedicine has never been more straightforward, thanks to Wiser Wellness. The questions were relevant, the advice useful, and the overall experience genuinely enriching."

33.Robert Brock: "I'm 72 and hard of hearing. Dr. was very considerate and patient, will be back next year."

34.Renee Siders: "Thank you Dr. B. WISER WELLNESS is the best way to get your medical Marijuana card. They will even submit to the state. The online process is great!"

35.Deborah Williams: "The call was a little later than expected, but it was good!"

36.Aurora Jensen: "Excellent experience A+. I don't do phone calls easily, but they made it a pain-free great care. Definitely going back."

37.Melody Sumner: "They are very friendly and easy to work with."

38.Heather Anderson: "I went to Wiser Wellness because my dispensary suggested them. My regular doctor had just retired, and I needed to renew fast. I was skeptical to renew on the phone, as opposed to in person, but I was pleasantly surprised at how easy and quick it was. I received confirmation from my state the same day. The only thing that was tough for me was taking the picture and sending a copy of my driver's license. I am old and not very computer savvy, but I figured it out. Thank you, Brandan from Wiser Wellness."

39.Paul Horsman: "Very professional."

40.Cheryl Frederick: "Great people to work with. They made the process easy. Thanks."

41.Ralph Berdine: "Was fast and pleasant."

42.Peter House: "These guys are awesome! Very professional, and also very helpful with applications from the state. Rock on guys!"

43.Karen Burt: "Easy to renew my card. Thank you!"

44.Judith Larimore: "They were awesome and very patient. 5 stars. Thanks."

45.Kent Kreiter: "All the people I dealt with were professional and friendly. I will definitely recommend their service to my friends. Their extra service of dealing with the state is a plus. My wife Lisa also had them do all the work for her card and was pleased with the speed at which they did the interview and the approval from the state."

46.Richard Wolff: "Easy to work with, good online tools."

47.Megan Perry: "People here are amazing. Everyone you speak to makes you feel comfortable. Wouldn't go anywhere else!"

48.Mark Adams: "Very friendly, knowledgeable, and professional service from top to bottom. Highly recommended!"

49.KWTSG: "Great place to get your medicinal card through fantastic people working behind the phones. Whenever you need help you just give them a call. They'll help you out with whatever you need. They're great help and it's a very speedy process. No more wait times. These guys are great."

50.Joesy Rye: "Dr. was super nice and helpful. With the help filing with the state, I had an email saying my temporary card was ready the same day as my appointment! This is great!!"

51.Carol M. Evans: "Excellent service. Expensive but fast."

52.Autumn Dale: "Everything about the process of renewal was fast & easy!"

53.Denise Johnston: "They were very prompt and professional. The application assistance made it easy to submit."

54.Rebecca Krizan: "Wonderful experience with the doctor, very kind amazing bedside manner, quick and to the point would refer to other patients and will be returning next year as I did this year from last year."

55. Conner the Irish Redneck Webster: "Extremely helpful and considerate of your conditions. Helped me within 10 minutes of a phone call and will even handle all of your application information for you."

56.Sherri Lynn Anderson: "My renewal process was extremely easy. Everyone was polite and professional. I learned a lot about the different strains of marijuana and their effects. I am very happy."

57.Liah Archer: "Lovely and as helpful as can be. Made an overly complex process smooth and easy - definitely recommend."

58.Andrew V: "Wonderful experience, easy to understand process, would recommend."

59.Terry Krause: "These guys are the best. I had called another Dr twice and didn't hear back from them so I contacted Wiser Wellness and had card in hand less than 12 hours after booking my appointment. I highly recommend their services."

60.Kenneth Stack: "Everything went as planned. Very smooth."

61.Robin Bullinger: "It was so easy doing this online! It was fast and over quickly, just a few questions. I recommend Wiser Wellness to anyone!"

62.Ronald Moody: "Love the doctor here, great people, they really help me out."

Themes of what people are saying

1. Personalization and Guidance: Several reviews highlight the tailored and specialized guidance offered by the team at Wiser Wellness, especially Dr. Jassey. Specific mention of knowledge about terpenes suggests a high level of expertise. Reviewers like Kris and Cindy felt well-informed and were appreciative of the helpful recommendations.

2. Efficiency and Ease: The theme of a streamlined, uncomplicated process is a recurring one. Quick turnarounds and same-day appointments have made a positive impact on reviewers like Jeff Feldman, Allison Ross, and Darlene Hart. Terms like "quick," "easy," and "smooth" are prevalent in descriptions of the customer experience.

3. Financial Aspects: Some reviews, like the one from Renee Thoms, note the cost-effectiveness of the services. A flat fee of $129 or $180, which was considered reasonable by the reviewers, adds another layer to the perceived value of the service.

4. Professionalism and Manners: Kimberly Clawson and Daniel Durnam praise the company for its excellent work and manners. The company’s courtesy and professionalism seem to be valued traits according to these reviewers.

5. Telemedicine: Multiple reviewers, including Deborah Simons-Burmeister, appreciate the telemedical service. This is a modern convenience that appears to be well-executed, making the process more accessible and expedient for clients.

6. Renewal of Services: Several reviewers mention they are returning customers or intend to use the service for renewals, indicating a high level of customer satisfaction and trust in the business. Kaitlyn Taylor, for instance, explicitly mentions planning to use Wiser Wellness for renewal next year.

7. Community and Friendliness: The tone of the owner responses is consistently friendly, courteous, and appreciative. Emoticons are often employed for a touch of casual warmth, which might appeal to a certain demographic.

8. Brevity in Owner Responses: Despite the high quality of service as per customer reviews, the owner responses are generally brief. While they are courteous and professional, incorporating more details or personalized touches could perhaps further elevate customer engagement.

9. Silent Satisfaction: Some reviewers, like Shawnee Snyder and Threebear87, left a rating but no textual review. This could imply that they found the service satisfactory but not particularly remarkable enough to warrant a detailed review. Or perhaps they simply prefer to express their approval through ratings alone.

10. Helpfulness and Support: The company appears to go beyond merely providing a service by also offering valuable advice and support. Matt Reed notes that the staff asks more than basic questions, thereby demonstrating a deeper interest in individual customer needs.

11. In conclusion, Wiser Wellness seems to be excelling in providing a fast, personalized, and efficient service, peppered with courtesy and expertise. While the reviews are overwhelmingly positive, the company might consider enhancing their owner responses to include more specific details tailored to the individual reviews for a truly bespoke engagement experience.

12. Themes:

13. Ease and Speed of Service: Customers frequently laud the simple and speedy process of obtaining a medical card through Wiser Wellness, noting the ease with which they can navigate both the initial application and renewals.

14. Professionalism and Expertise: Many reviews commend the doctors and staff for their professional demeanor, wise knowledge, and patient-centric approach.

15. Efficiency in Paperwork: Wiser Wellness appears to excel in eliminating the bureaucratic red tape often associated with medical procedures. Several reviewers specifically praise the help provided in filling out State applications and paperwork.

16. Consistency in Quality: Multiple repeat customers are evident, with several reviewers stating that they have been returning to Wiser Wellness for years.

17. Friendly and Supportive Staff: Whether it's over the phone or during in-person appointments, staff kindness and courtesy are commonly cited in reviews.

Standout Reviews: 18. Review 78 (Joleen Coltharp-Ollerman) praises the thoroughness of service and adds a layer of credibility by being a 3rd-year patient. She applauds the communication standards, claiming it's better than any walk-in facility she has experienced.

19. Review 79 (donnialle riles) appreciates the expert advice and friendliness of staff, emphasizing the additional value that the team's knowledge brings to the patient experience.

20. Review 83 (Teresa Scheie) lauds the streamlined process and highlights the ease it offers to people with busy schedules. The reviewer has used Wiser Wellness for 2 years and remains pleased with the service.

21. Review 96 (Bruce Follman) thanks the company for taking away the stress associated with filling out forms for the state. He also appreciates the understanding of his medical condition by the doctor.

22. Areas for Possible Improvement: 23. Technological Challenges: Some older customers have expressed difficulty in navigating the digital aspects of the process, such as uploading pictures and handling digital documents (e.g., Review 47 by Heather Anderson).

24. Slight Delays: A few reviewers mentioned that the call was slightly late (e.g., Review 44 by Deborah Williams). However, this does not seem to be a significant issue as they were otherwise satisfied with the service.

25. Owner Responses: 26. The owner has provided some responses, which are generally appreciative and show a commitment to improvement. Given the high satisfaction level indicated in the reviews, continuing the same level of care and perhaps addressing the minor technological challenges faced by some customers could further bolster the business’s reputation.

27. Overall: 28. Wiser Wellness comes across as a highly regarded service in the medical marijuana card space, prized for its swift, efficient, and patient-friendly approach. The collective feedback is overwhelmingly positive, indicating that the business is meeting or exceeding customer expectations across multiple dimensions.