ICT Innovations
History
The abbreviation ICT stands for information and communication technology, and it is used to refer to the convergence of IT and communications technologies. ICT includes telecommunication, broadcast media, all forms of audio and video processing and transmission, as well as network-based control and monitoring functions.
Products
ICTFax
ICTFax is open source Fax server software, It features both incoming and outgoing Fax, Email to Fax, Fax to Email, Web to Fax, Fax to web , ATA Faxing, Send / Receive Fax using Rest APIs
ICTBroadcast.
ICTBroadcast is unified communications auto dialer software and complete inbound and outbound call center software, It supported predictive dialer, power dialer, progressive dialer, preview dialer and manual webrtc based dialer software.
ICTCore
ICTCORE is open source unified communications framework for developers and integrators to rapidly develop ICT based applications using their existing development skills. By using ICTCORE, developer can create communication based applications such as Auto attendant, Fax to Email, Click to Call etc.. they can program custom business logic that can control incoming and outgoing communication instances. ICTAgent
ICTAgent is a advance webphone offered as chrome extesion and when installed it will convert all available contacts as click to dial. This extension will embed WebRTC based VoIP Phone in browser which will remain connected to the main server, and will be responsible for inbound and outbound calls, transfer calls, sending DTMF as well sending Fax.
ICTDialer
ICTDialer is a cloud based call center and contact center platform that support Voice, SMS and Fax communications technologies. You need internet and web browser to access ICTDialer Cloud platform. It will empower you to market and interact with your customers using multiple communication technologies
ICTCRM
ICTCRM is a modern CRM software integerated with CTI to manage your organization's daily buisness and communications needs, It is suiteable for small, medium and large companies . You can manage your telamarketing campaigns either through sms, voice, email or fax .
ICTSchool
ICTSCHOOL IS THE MODERN SCHOOL MANAGEMENT SOFTWARE SYSTEM FOR RUNNING ANY TYPE OF EDUCATIONAL INSTITUTE. IT BUNDLE UNIFIED COMMUNICATIONS & SCHOOL MANAGEMENT FEATURES FOR FORWARD-THINKING EDUCATIONAL INSTITUTES AROUND THE WORLD. IT FEATURES COMPLETE BUSINESS PROCESS AUTOMATION AND INTEGRATION OF COMMUNICATION TECHNOLOGIES LIKE VOICE CALLS AND TEXT MESSAGING TO CONNECT SCHOOL TEACHERS, CONDUCT VOICE CALLS BASED QUESTIONS AND MAKE REAL-TIME SURVEYS, BROADCASTING IMPORTANT NOTIFICATIONS OR INVITATIONS, CONNECTING PARENTS AND STUDENTS IN SUCH A WAY THAT NEVER IMAGINED BEFORE.
ICTHospital
ICTHospital is the modern Hospital management software system for running any type of Hospital. It bundle Unified Communications. It features complete business process automation and integration of communication technologies like voice calls and text messaging connecting patients and doctors in such a way that never imagined before. for more information, please visit http://www.icthospital.com
ICTUstad
ICTUstad is a completely open-source Laraval based software solution that empowers business and internet service providers to offer endless professional home services such as plumbing, electrical, carpenter, interior, exterior, flooring, iron, aluminum, glass, construction, painting, handyman, mechanic, car electrician, ac mechanic and other professional services at customer's doorstep.
ICTUstad offer a complete software solution to offer on-demand home services, It offers PHP (Laraval) based backend web-based portal for admin/owner to manage customers, professional, jobs and billing as well as separate mobile applications for customers (end users ) and professionals (service providers )
ICTRoshni
ICTRoshni is the business solution for internet service providers to offer online consultancy services. Internet service providers and business owners can start offering consultancy services ranging from medical consultancy, legal consultancy, education consultancy, business consultancy or consultancy on social and psychological issues to their customer and bill their customers accordingly. The ICTRoshni software solution offers separate mobile apps for both customers and consultants to offer consultancy services also it bundles with a backend admin portal to manage all services, customers, queries and consultants as well as billing management
Services
- Consultancy
- Integration / Development
- Deployment
- Installation, configuration and customization of open source voip projects
- Asterisk integration
- Custom Scripting / AGI scripting and IVR Desiging
- FreeSWITCH integration
- Custom Freeswitch scripting
- class 4 & class 5 soft-switch deployments
- T.38 based Fax over IP server setup
- Opensips / kamailio based deployments
- open source billing solutions
- Cloud based Voip deployment
- Custom Application Development
- Load Balancing
- Custom Queue Systems
- Click to Dial Applications
- SIP Proxy deployment
- Emergency Support
- Database Integration
- Geographic Redundancy
- NAT traversal and RTP proxy
- TLS, SRTP, encryption, privacy
- Presence, IM, XCAP
- VoIP Security
- Telemarketing and mass communications solutions
- CTI integrated open source CRM solutions
- Secured communication, ZRTP
- Monitoring & Support Services
Technologies
ICT Innovations uses the following open source technologies and tools to satisfy customer needs and has solid working expertise in:
- Freeswitch
- Asterisk
- OpenSIPS
- Kamailio
- ICTCore
- LAMP Stack
- Raphaël
- PjSIP
